SLA Biomedical and Life Sciences Division


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  • Davenport, Thomas H and Prusak, Lawrence. Working Knowledge. Boston: Harvard Business School Press, 2000.
  • Flood, Robert L. "Senge's The Fifth Discipline." In: Flood, Robert L. Rethinking the Fifth Discipline: Learning within the Unknowable. Florence, KY: Routeldge, 1999. pp - 13-26.
  • Groff, Todd R. and Jones, Thomas P. Introduction to Knowledge Management: KM in Business. Boston, MA: Butterworth-Heinemann, 2003. See especially Chapter 7 "Systems Thinking" (pp. 97-88).
  • Hammond, Sue A. The Thin Book of Appreciative Inquiry. Bend, OR: Thin Book Publishing Company. 1996
  • Kim, Daniel H. Systems Archetypes: Diagnosing Systemic Issues and Designing High-Leverage Interventions. Cambridge, MA: Pegasus Communications, 1993.
  • Meadows, Donella H. Thinking in Systems: A Primer. White River Junction, VT: Chelsea Green Publishing, 2008.
  • Richmond, Barry and Peterson, Steve. An Introduction to Systems Thinking. Hanover, NH: High Performance Systems, 1992.
  • Senge, Peter M. The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization. (New York: Doubleday/Currency, 1994).
  • Senge, Peter M. The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday/Currency, 1990.
  • Senge, Peter M. et al. The Dance of Change: The Challenges to Sustaining Momentum in Learning Organizations. New York: Doubleday/Currency, 1999.
  • Wheatley, Margaret. Leadership and the New Science. San Francisco, CA: Berrett-Koehler, 1993.
  • Zimmerman, Brenda., Lindberg C., Plsek P. Edgeware: Insights from Complexity Science for Health Care Leaders. Irving TX: VHA, Inc., 2001.
Articles and Book Chapters
  • Appelo, Jurgen. “Simple vs. Complicated vs. Complex vs. Chaotic,” 2008:
  • Argyris, Chris. “Teaching Smart People How to Learn.”Harvard Business Review. 69:3 (May 1991), pp. 99-109.
  • Argyris, Chris. “Action Science and Organizational Learning.” Journal of Managerial Psychology 10:6, (1995), pp.20-26. [Available fulltext on ABI-Inform]
  • Bellinger, Gene. “Archetypes: Interaction Structures of the Universe” on his Mental Model Musings website:
  • Bojer, Mille. “We Can't Keep Meeting Like This: Developing the Capacity for Cross-sector Collaboration.” The Systems Thinker 19:9 (2008): pp. 2-6.
  • Booth Sweeny, Linda. “Understanding How Systems Work Through Children’s Stories.” Reflections 3:2 (2001), pp. 56-63.
  • Broersma T. “In Search of the Future.” Training & Development. 49:1(1995), pp 38-44.
  • Checkland, P.B. “Systems Theory and Management Thinking.” American Behavioral Scientist 38:1 (1994), pp. 75-91.
  • Corliss, Rebecca, Sara Tompson, Lorri Zipperer. “Systems Thinking: A Stepping Stone to Information Profession Integration.” Business Information Alert. 16:10 (2004) pp. 1-4; 11
  • Crawford-Mason, Clare. "Watergate's Deep Throat--a Systems Thinker." Quality Progress. November 2004; pp. 61-67.
  • [Denning, Stephen.] “Making Change Happen: Steve Denning Tells the Story of Storytelling.” [Interview.] Information Outlook 5:1 (Jan 2001), pp. 28-35.
  • Denning, Stephen. “Telling Tales.” Harvard Business Review 82:5 (May 2004), pp. 122-129
  • Duck, Jeanine Daniel. “Managing Change: The Art of Balancing.” Harvard Business Review 71:6 (Nov/Dec 1993), pp: 109-118.
  • Ernst, Ray. “Systems Thinking Can Reveal Broader Project Value.” SixSigma Healthcare 17:45 (2010):
  • Fuller, Howard. “Systems Thinking, Complexity and EI&K for Safe Care.” Chapter 7 in Patient Safety: Perspectives on Evidence, Information and Knowledge Transfer. Zipperer, Lorri editor. London, UK. Gower [in press; expected publication date March 2014]
  • Gardner, Bette H. and DeMello, Steven. “Systems Thinking in Action.” Healthcare Forum 36:4 (Jul/Aug 1993), pp. 25-28.
  • Garvin D. 1993. “Building a Learning Organization.” Harvard Business Review. 71(4), pp. 78-92.
  • Goodman, Michael. “Systems Thinking as a Language.” The Systems Thinker 2:3 (1991), pp.10-11.
  • Goodman, Michael. “The Do’s and Don’ts of Systems Thinking on the Job.” Pegasus Communications Tip Card # PG10. From the article by the same title that appeared in The Systems Thinker 3:6 (August 1992).
  • Heft, Lisa. “The Mouse and the Earthquake: An Introduction To Systems Theory.” The Systems Thinker 17:8 (2006), pp. 2-6.
  • Isaacs, William. “Dialogue: Power of Collective Thinking.” The Systems Thinker 4:3, 1993, pp. 1-4)
  • Kim, Daniel H. “Guidelines for Drawing Causal Loop Diagrams.” Pegasus Communications Tip Card # PG03. Drawn from Systems Thinking Tools: A User’s Reference Guide, by Daniel J. Kim. (Pegasus Communications, 1995).
  • Leape, Lucien L. “Error in Medicine.” JAMA: The Journal of the American Medical Association. 272:23 (December 21, 1994), pp. 1851-7.
  • Leveson, Nancy G. “Applying Systems Thinking to Analyze and Learn from Events.” Safety Science 49:1 (January 2011), pp. 565-582:
  • Marais, Karen, Joseph H. Saleh and Nancy G. Leveson. "Archetypes for Organisational Safety," Safety Science; 44:7 August 2006), pp. 565-582.
  • Ollhoff J, Walcheski M. “Making the jump to systems thinking.” The Systems Thinker 17:5 (June/July 2006), pp. 9-11.
  • Ray, Michael. “Making Systems Visible ” ARL/208/209. A Bimonthly Report on Research Issues and Actions from ARL, CNI, and SPARC February/April 2000
  • Reed, George E. “Leadership and Systems Thinking.” Defense AT&L (May-June 2006), pp. 0-13.
  • Regan J. “Introducing System’s thinking to Businesses the “Soft” Way.” The Systems Thinker. 15:10 (2004), pp. 5-8
  • Roberts, Karlene H. and Libuser, Carolyn. “From Bhopal to Banking: Organizational Design Can Mitigate Risk.” Organizational Dynamics. 21:4 (Spring 1993), pp. 15-26.
  • Sharrman, Rumesh. “Understanding Organizational Learning Through Knowledge Management.” Journal of Information & Knowledge Management 2:4 (2003) pp. 343-352.
  • Shubert, Vicky. “No Simple Solutions.” Leverage Points Blog January 5, 2010:
  • Somerville, M. M., et. al. “Rethinking What We Do and How We Do It: Systems Thinking Strategies for Library Leadership.” Australian Academic & Research Libraries 36(4), pp. 214-227.
  • Sterman, John D. “Learning from Evidence in a Complex World.” American Journal of Public Health 96:3 (March 2006), pp. 505-514.
  • Sterman, John D. “System Dynamics Modeling: Tools For Learning in a Complex World.” California Management Review (CMR) 43:4 (Summer 2001), pp. 8-25. [Available fulltext on ABI-Inform].
  • Stroh, David Peter. “Leveraging Change: The Power of Systems Thinking In Action”:
  • Tompson Sara R. and Lorri A. Zipperer. "Systems Thinking for Success." Chapter 8 in Best Practices in Corporate Libraries. Porter, Marjorie and Sigrid Kelsey, editors. Santa Barbara: Clio Press, 2011, pp. 129-150. Excerpted in Google Books:
  • Tucker, Anita L. & Edmondson, Amy C. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics that Inhibit Systems Change." California Management Review. 2003; 45 (2): 55-71.
  • Warren, Kim. “The Dynamics of Strategy.” Business Strategy Review 10:3, pp. 1-16.
  • Webber, Alan M. “Learning for A Change.” Fast Company 24 (May 1999), pp. 178-188.
  • Wolstenhome, Eric, and Stevenson, Richard. “Systems Thinking & Systems Modeling – New Perspectives on Business Strategy & Process Design.” Management Services 38:9 (September 1994), pp. 22-25. [Fulltext on ABI-Inform on OCLC FirstSearch]
  • Zemke, Ron “Systems Thinking.” Training 38:2 (February 2001), pp. 40-46.
  • “The Ladder of Inference.” 1998. Pegasus Communications Tip Card # PG05. “Based on the work of Chris Argyris.”
  • Zipperer, Lorri & Sara Tompson. “(Cover Story) Systems Thinking: A New Avenue for Involvement and Growth.” Information Outlook, 2006: 10: (11) 16-20.
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  • June 9, 2013, San Diego, CA.
    Systems Thinking for Libraries: Strategies to Connect with the Big Picture
    An Interactive Presentation by Lorri Zipperer, Zipperer Project Management, and Sara Tompson, Manager, Library, Archives & Records Section, Jet Propulsion Laboratory. Presented by the DBIO and ENG Divisions at the Special Libraries Association Annual Conference Sponsored by ACM, Elsevier, IEEE Xplore Digital Library, Infotrieve
  • Pegasus Communications’ The Systems Thinker.
    (This is both a print newsletter and an online resource at
Useful Links Rev. Aug 2013